Luxury Hotel Loss Prevention & Security Officer

Saint Kate - The Arts Hotel; Milwaukee (WI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Free meals

Hourly wage $20–$21

Room discounts

Theatre discounts

Parking & transit benefits

Paid time off

Insurance & 401k

Job summary

Saint Kate - The Arts Hotel in Milwaukee is seeking a Loss Prevention/Security Officer to keep guests and property safe while maintaining a welcoming environment. You will patrol on foot, monitor CCTV, and respond to incidents with professionalism.

The role requires flexible shifts (primarily first shift, with occasional second shift), de-escalation skills, and strong English communication. Benefits include meals, discounts, and 401k through Marcus Hotels & Resorts.

Qualifications

• Knowledge of security, law enforcement, and de-escalation practices.
• Read/write in English.
• Excellent verbal and written communication skills.
• Valid Driver's License preferred.

Responsibilities

• Maintain safety for guests and associates while protecting property and assets.
• Patrol premises on foot.
• Operate a dispatch center with key control, fire alarm monitoring, and CCTV monitoring, answering routine and emergency calls for service, and dispatching call for service.
• Perform proactive security, safety, and loss prevention practices.
• Investigate situations and write reports as necessary.
• Meet, greet, and assist guests and associates in a professional and calm manner.
• Witness cash drops and monitor cameras.
• Perform lost and found functions.
• Assist in other areas as needed.

Skills

Security knowledge

De-escalation practices

Communication skills

Driver's license

CCTV monitoring

Tools

CCTV monitoring

Job description

Saint Kate - The Arts Hotel in Milwaukee is seeking a Loss Prevention/Security Officer to keep guests and property safe while maintaining a welcoming environment. You will patrol on foot, monitor CCTV, and respond to incidents with professionalism.

The role requires flexible shifts (primarily first shift, with occasional second shift), de-escalation skills, and strong English communication. Benefits include meals, discounts, and 401k through Marcus Hotels & Resorts.