Luxury Hotel Housekeeping Supervisor - Guest Experience

Thompson Hotels; Austin (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Thompson Austin is seeking a Housekeeping Supervisor to lead the housekeeping team, inspect guest rooms, and uphold service standards in a luxury hotel setting. The role involves supervising staff, addressing guest concerns, and ensuring smooth daily operations.

The ideal candidate will have strong communication skills, the ability to stand for long periods, and the flexibility to work weekends and holidays in a fast-paced hospitality environment.

Qualifications

• Minimum of 1-year hotel experience.
• Excellent communication and computer skills.
• Previous supervisory experience in a hotel environment preferred.
• Ability to stand for long periods.
• Must be able to work weekends and holidays as needed.
• Refined verbal and written communication skills.
• Ability to work flexible and extended hours as required by operations.
• A true desire to satisfy the needs of others in a fast-paced environment.

Responsibilities

• Supervise housekeeping team and duties in the department.
• Inspect guest rooms and address guest complaints.
• Counsel and interview employees as part of supervisory duties.
• Perform general office duties as needed.

Skills

Hotel experience

Communication skills

Supervisory experience

Verbal and written communication

Stamina

Flexible hours

Weekend/holiday availability

Computer skills

Job description

Thompson Austin is seeking a Housekeeping Supervisor to lead the housekeeping team, inspect guest rooms, and uphold service standards in a luxury hotel setting. The role involves supervising staff, addressing guest concerns, and ensuring smooth daily operations.

The ideal candidate will have strong communication skills, the ability to stand for long periods, and the flexibility to work weekends and holidays in a fast-paced hospitality environment.