Luxury Hotel Housekeeping Manager

Four Seasons; Boston (MA); Sur place; USD 77 000 - 82 000; Plein temps

Avantages offerts par ce poste

ZERO-COST Medical, Dental and Vision保险

MATCHED 401(k) Retirement Plan

Employee Travel program

Résumé du poste

Four Seasons Hotel One Dalton Street, Boston is seeking a hands-on Housekeeping Assistant Manager who will lead a multicultural team to uphold the highest luxury standards. You will establish cleaning schedules, collaborate with Front Office, and supervise staff to ensure guest rooms and public spaces meet Four Seasons quality.

We look for strong leadership, robust training ability, and experience in a fast-paced hotel environment.

Qualifications

• Two to three years of progressive managerial or supervisory experience in a luxury hotel with experience in Housekeeping.
• Experience managing within a unionized work environment.
• Strong organizational and communication skills.
• The ability to multi-task on several assignments at once.
• The ability to operate computer equipment and several other computer programs.
• Computer proficiency, especially in Microsoft Word, Excel, and Outlook.
• Previous experience with OPERA PMS and HotSOS.
• Excellent written and verbal communication in English.
• Additional language a definite asset for career growth.
• Completion of Post Secondary Education in Hospitality or related field.

Responsabilités

• The Housekeeping Assistant Manager ensures our guest accommodation, and all areas front and back of house are always maintained in a spotless condition.
• They assume a very hands-on management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules, and working closely with the Front Office to ensure guest accommodations are ready in a timely manner to Four Seasons standards.
• They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director or Assistant Director of Housekeeping.

Connaissances

Managerial experience

Supervisory experience

Multicultural leadership

Training and supervision

Excellent communication

Formation

Post-secondary education in Hospitality

Outils

OPERA PMS

HotSOS

Microsoft Word/Excel/Outlook

Description du poste

Four Seasons Hotel One Dalton Street, Boston is seeking a hands-on Housekeeping Assistant Manager who will lead a multicultural team to uphold the highest luxury standards. You will establish cleaning schedules, collaborate with Front Office, and supervise staff to ensure guest rooms and public spaces meet Four Seasons quality.

We look for strong leadership, robust training ability, and experience in a fast-paced hotel environment.