Luxury Hotel Barista - Craft Coffee & Guest Experience

Auberge Resorts Collection; Dallas (TX); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

The Knox, Auberge Collection, in Dallas, seeks a Barista to craft high-quality coffee, espresso beverages, teas, and related menu items while delivering an exceptional guest experience. This role emphasizes product knowledge, consistency, speed of service, and warm hospitality.

You will greet guests, record and input orders into the POS, and maintain cleanliness and accuracy in a luxury hotel setting. Flexibility to work weekends/holidays is required.

Formación

• Minimum of one year experience as a barista preferred.
• Hospitality or customer service experience preferred.
• High school diploma preferred.
• Strong communication and guest service skills with a professional demeanor.
• Work efficiently in a fast-paced, team-oriented environment; attention to detail and accuracy in order processing and cash handling.
• Able to follow instructions and maintain service standards consistently.
• Superior professional appearance and positive attitude required.
• Flexible schedule, including weekends and holidays.
• Able to obtain and maintain required certifications (e.g., food handler's permit, alcohol service certification).

Responsabilidades

• Greet guests and explain available menu items in detail.
• Record guest orders accurately, repeating the order back to confirm correctness.
• Input orders into the Point of Sale (POS) system, ensuring proper communication to kitchen and bar; communicate dietary restrictions and allergies clearly on tickets.
• Prepare beverage orders accurately and consistently according to established recipes and standards.
• Serve guests using proper utensils and service techniques requiring manual dexterity and attention to detail.
• Support collecting and delivering food orders from the kitchen when needed.
• Ensure order forms are completed daily for next-day service and distributed to appropriate departments.
• Process cash, credit card, and charge transactions for all retail and Food & Beverage orders.
• Balance tip slips for each server and ensure accuracy of cashiering functions.
• Run financial, cashier, and end-of-day revenue reports as required.
• Prepare end-of-shift cashier reports and ensure assigned bank is accurately balanced.
• Maintain station cleanliness before, during, and after shifts, ensuring proper setup and organization.
• Wipe and sanitize all work surfaces, equipment, door handles, pens, and high-touch areas during shifts.
• Perform side duties including restocking condiments, utensils, retail items, beverages, and supplies.
• Maintain knowledge of hotel layout, outlets, and hours of operation to assist guests effectively.

Conocimientos

Barista experience

Customer service

Communication skills

Teamwork

Flexibility

Educación

High school diploma

Herramientas

POS system

Descripción del empleo

The Knox, Auberge Collection, in Dallas, seeks a Barista to craft high-quality coffee, espresso beverages, teas, and related menu items while delivering an exceptional guest experience. This role emphasizes product knowledge, consistency, speed of service, and warm hospitality.

You will greet guests, record and input orders into the POS, and maintain cleanliness and accuracy in a luxury hotel setting. Flexibility to work weekends/holidays is required.