Luxury Hospitality Director: Executive Dining & Catering

Compass Group USA; New York; On-site; USD 140,000 - 240,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's Restaurant Associates unit is seeking a Director of Luxury Hospitality & Dining Services to lead a premier dining and guest experience program within a prestigious financial services environment.

You will oversee Executive Dining, Catering, Café, and Retail operations, shaping service standards and operational excellence for a brand-new account in a modern workplace, driving innovation and a guest-first culture.

Qualifications

• Experience leading hospitality, foodservice, hotel, club, restaurant, or workplace dining operations.
• Background overseeing multiple service channels such as executive dining, catering, cafés, retail, or premium guest services.
• Proven track record in client relationships and delivering exceptional customer experiences.
• Experience developing and coaching diverse teams in a fast-paced environment.
• Strong financial, operational, and strategic planning skills.
• Ability to balance high-touch hospitality with operational excellence.
• Experience in luxury hospitality environments.
• Experience with account openings, transitions, or large-scale hospitality launches.
• Knowledge of workplace hospitality and corporate dining environments.
• Passion for creating memorable guest experiences through thoughtful service and continuous improvement.

Responsibilities

• Provide strategic leadership for Executive Dining, Café Operations, Catering, and Retail Food Services.
• Develop and maintain luxury hospitality standards that create exceptional guest and client experiences.
• Partner closely with client stakeholders to understand evolving needs and deliver innovative hospitality solutions.
• Build, mentor, and support a high-performing team that embraces a culture of service excellence, collaboration, and continuous learning.
• Oversee financial performance, including budgeting, forecasting, revenue growth, and expense management.
• Ensure dining programs reflect quality, creativity, presentation, and operational efficiency.
• Lead opening and ongoing operational success for the new account and facility.
• Foster a welcoming, inclusive, and guest-focused environment across all service platforms.
• Drive innovation in food, beverage, service delivery, and workplace hospitality experiences.
• Maintain compliance with food safety, sanitation, and company operational standards.
• Collaborate with culinary, operations, and hospitality teams to deliver seamless service experiences.

Skills

Hospitality leadership

Client relations

Operational excellence

Strategic planning

Team development

Job description

Compass Group USA's Restaurant Associates unit is seeking a Director of Luxury Hospitality & Dining Services to lead a premier dining and guest experience program within a prestigious financial services environment.

You will oversee Executive Dining, Catering, Café, and Retail operations, shaping service standards and operational excellence for a brand-new account in a modern workplace, driving innovation and a guest-first culture.