Luxury Home Delivery Operations Lead

RH; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

RH in Charlotte, NC seeks a Home Delivery Lead to coach and mentor a warehouse team, driving operational excellence across delivery functions and inventory control. You will promote safety, efficiency, and customer satisfaction while aligning with RH values and standards.

You will lead daily workload planning, train associates, and ensure accurate records and reporting, contributing to elevated service levels and a best-in-class delivery experience.

Qualifications

• 1+ years experience in a distribution center or warehouse environment.
• RF scanning experience preferred; ability to facilitate change within the organization in a positive manner
• Excellent communication skills; experience training and coaching associates
• Comfortable with and ability to use, learn and train new technology
• Ability to monitor, maintain, and operate equipment and machinery
• Must pass background and drug screen

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Conduct operations in a manner that promotes safety in accordance with federal, state, and local laws; maintain an exceptionally clean, neat, and orderly warehouse
• Complete all necessary records and reports in a timely and accurate process
• Allocate labor as needed throughout the departments; plan and inspire daily inbound and outbound workload for the warehouse operation
• Participate in establishing department and associate-specific goals, including: productivity, quality, personal growth and professional development
• Assume responsibility of departmental goals including inventory control through cycle counts and participate in achieving goals on a daily basis

Job description

RH in Charlotte, NC seeks a Home Delivery Lead to coach and mentor a warehouse team, driving operational excellence across delivery functions and inventory control. You will promote safety, efficiency, and customer satisfaction while aligning with RH values and standards.

You will lead daily workload planning, train associates, and ensure accurate records and reporting, contributing to elevated service levels and a best-in-class delivery experience.