Luxury High-Rise Leasing Consultant — Commissioned, People-First

Roundhouse; Maple Grove (MN); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Employee housing discount

Gym membership stipend

Cell phone stipend

Monthly coffee coupon

Perks at Work program

Job summary

Roundhouse, based in Maple Grove, MN, is seeking a housing-adjacent professional to greet prospects, qualify eligibility, and foster lasting resident relationships. You will tour communities, manage notices, renewals, and move-ins, and drive occupancy with a strong closing ratio.

This role emphasizes CRM accuracy, market-aware pricing, and collaborative marketing support. Ideal candidates will have high-rise experience, proficiency in Microsoft Office, and a passion for leadership within the

Qualifications

• High school diploma or GED required.
• Minimum 2 years of specialized high-rise experience; Class A or luxury background valued.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
• Strong organization, communication, emotional intelligence, and problem-solving skills.
• Desire to lead within your role and local community.
• Occasional travel between properties as needed.

Responsibilities

• Welcome prospects, answer questions, and verify eligibility as the first contact.
• Build strong resident relations, address concerns, ensure satisfaction, drive retention.
• Walk the community daily to keep tour paths, models, amenities, and spaces sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins/outs, transfers.
• Hit occupancy, renewal, and turn-time goals, with a 35% rental closing ratio.
• Manage resident channels and maintain accurate CRM records.
• Track local market trends, complete monthly surveys, and advise pricing to Community Manager.
• Support marketing efforts and flag local opportunities to management.
• Plan and host resident events and activities.
• Keep resident and vendor files organized and up to date.
• Follow safety procedures, Fair Housing rules, and company policies; represent Roundhouse positively.

Skills

Organizational skills

Communication

Emotional intelligence

Problem solving

Leadership

Travel willingness

Education

High School Diploma or GED

Tools

Yardi Voyager

RentCafe

AIRM

LEO

Appwork

Job description

Roundhouse, based in Maple Grove, MN, is seeking a housing-adjacent professional to greet prospects, qualify eligibility, and foster lasting resident relationships. You will tour communities, manage notices, renewals, and move-ins, and drive occupancy with a strong closing ratio.

This role emphasizes CRM accuracy, market-aware pricing, and collaborative marketing support. Ideal candidates will have high-rise experience, proficiency in Microsoft Office, and a passion for leadership within the