Leasing Consultant

Roundhouse; Maple Grove (MN); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Employee housing discount

Gym membership stipend

Cell phone stipend

Monthly coffee coupon

Perks at Work program

Job summary

Roundhouse, based in Maple Grove, MN, is seeking a housing-adjacent professional to greet prospects, qualify eligibility, and foster lasting resident relationships. You will tour communities, manage notices, renewals, and move-ins, and drive occupancy with a strong closing ratio.

This role emphasizes CRM accuracy, market-aware pricing, and collaborative marketing support. Ideal candidates will have high-rise experience, proficiency in Microsoft Office, and a passion for leadership within the

Qualifications

• High school diploma or GED required.
• Minimum 2 years of specialized high-rise experience; Class A or luxury background valued.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
• Strong organization, communication, emotional intelligence, and problem-solving skills.
• Desire to lead within your role and local community.
• Occasional travel between properties as needed.

Responsibilities

• Welcome prospects, answer questions, and verify eligibility as the first contact.
• Build strong resident relations, address concerns, ensure satisfaction, drive retention.
• Walk the community daily to keep tour paths, models, amenities, and spaces sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins/outs, transfers.
• Hit occupancy, renewal, and turn-time goals, with a 35% rental closing ratio.
• Manage resident channels and maintain accurate CRM records.
• Track local market trends, complete monthly surveys, and advise pricing to Community Manager.
• Support marketing efforts and flag local opportunities to management.
• Plan and host resident events and activities.
• Keep resident and vendor files organized and up to date.
• Follow safety procedures, Fair Housing rules, and company policies; represent Roundhouse positively.

Skills

Organizational skills

Communication

Emotional intelligence

Problem solving

Leadership

Travel willingness

Education

High School Diploma or GED

Tools

Yardi Voyager

RentCafe

AIRM

LEO

Appwork

Job description

Description

$25 - $28/hour + commissions

Tuesday-Saturday 9am-6pm

Final compensation is based on experience, skills, and qualifications.

You're the first face people see when they picture living here. You make a great first impression and back it up with follow-through. You can read what a prospect is really looking for, show them how this community fits their life, and close with care, not pressure. You take pride in a full house and residents who are glad they chose you. If that sounds like you, we want to meet you.

At Roundhouse, our mission is simple and serious: putting humanity into housing. Since 2008 we have grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and hiring people who genuinely care about the resident experience.

Our culture

Our culture is what makes Roundhouse unique, and it shows up in how the whole team works:

One Team: We put people first, work with humility, and celebrate wins together.

Self-Starter: We take initiative, own outcomes, and push ideas forward with energy and purpose.

Forward Thinker: We stay curious, embrace change, and explore better ways to serve our residents and partners.

Commitment to Excellence: We set high standards, double-check details, and take pride in doing the work right.

What you'll own

• Welcome prospects, answer their questions, and verify eligibility as their first point of contact.
• Build strong resident relations by addressing concerns, ensuring satisfaction, and driving retention.
• Walk the community daily to keep tour paths, models, amenities, and common areas sharp.
• Prepare and process notices to vacate, renewals, service requests, applications, move-ins and outs, transfers, and roommate changes.
• Hit community goals for occupancy, renewals, and turn times, with at least a 35% rental closing ratio.
• Manage resident communication channels and keep accurate CRM records.
• Track local market trends, complete monthly market surveys, and recommend competitive pricing to the Community Manager.
• Support marketing initiatives and flag local opportunities to management.
• Help plan and host resident events and activities.
• Keep resident and vendor files accurate and organized.
• Follow all safety procedures in the Employee Handbook, SOPs, and on-equipment labels.
• Ensure compliance with Fair Housing, safety procedures, and company policy, and represent Roundhouse positively in every interaction.

What you bring

• High school diploma or GED.
• Minimum of 2 years of specialized high-rise experience, Class A or luxury mid/high-rise background is a significant advantage.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Highly organized, persuasive communication style, high emotional intelligence, and excellent problem-solving capacity.
• A strong desire to lead, both in your role and in your local community.
• Willingness to travel occasionally between properties as needed.

Preferred

• Experience with Yardi Voyager, RentCafe, AIRM, LEO, Appwork, or similar CRM tools.
• Spanish fluency.

What’s in it for you

This is full-time work with pay, benefits, and perks built around your well-being, your growth, and your sense of community.

Health and wellness

• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend

Financial security

• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options

Lifestyle and culture

• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount
• Cell phone stipend
• Alternative transportation allowance
• Monthly coffee coupon
• Perks at Work program

Recognition and growth

• Professional development support
• Peer recognition program
• Years of service awards
• Infinite Possibilities program

Ready to fill a community you're proud of?

If you want to make a real impact, build relationships that last, and join a team that looks out for each other, we want to hear from you.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply. Location/Region: Maple Grove, MN (55311)