Luxury Guest Services Manager — Valet & Client Relations

Evolution Parking & Guest Services; Tennessee; On-site; USD 72,000 - 88,000; Full time

Job summary

A specialized valet service company located in Tennessee is seeking a Guest Services Manager. This role involves overseeing parking operations, maintaining luxury guest service standards, and managing team performance. Candidates should have experience in valet parking, a valid US driver's license, and at least 2 years in management. Strong customer service skills, attention to detail, and proficiency with HRIS platforms are essential. The position offers a competitive salary of $80k annually.

Qualifications

• 2+ years in a management position.
• Valid US Drivers License.
• Experience in valet parking.

Responsibilities

• Oversee all aspects of parking operations including valet.
• Maintain guest service standards and manage team performance.
• Ensure training, staffing, and payroll are handled properly.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Ability to collaborate effectively

Attention to detail

Multitasking in fast-paced environments

Education

Associates Degree, High School Diploma or GED or relevant working experience

Tools

HRIS platforms (e.g., ADP)

Job description

A specialized valet service company located in Tennessee is seeking a Guest Services Manager. This role involves overseeing parking operations, maintaining luxury guest service standards, and managing team performance. Candidates should have experience in valet parking, a valid US driver's license, and at least 2 years in management. Strong customer service skills, attention to detail, and proficiency with HRIS platforms are essential. The position offers a competitive salary of $80k annually.