Luxury Valet & Guest Services Manager

Evolution Parking & Guest Services; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading valet service provider is seeking a Guest Services Manager in Charleston, SC to oversee valet operations, maintain luxury service standards, and ensure strong client relationships. The ideal candidate will have 2+ years in management, experience in valet parking, and strong skills in customer service and technology. Responsibilities include leading the team, tracking performance metrics, and fostering client relationships. This role offers a unique opportunity to uphold hospitality excellence in the hotel industry.

Qualifications

• Experience in valet parking.
• Valid US Drivers License.
• 2+ years in a management position.
• Experience with Customer Service.

Responsibilities

• Oversee all aspects of parking operations.
• Ensure valet ramp representation at all times.
• Lead the team during busy times.
• Track hotel parking validations.
• Drive business metrics and performance.

Skills

Strong customer service skills

Excellent oral and written communication skills

Strong technology proficiency

Organizational skills

Attention to detail

Team collaboration

Education

Associates Degree, High School Diploma or GED

Tools

HRIS platforms (like ADP)

Job description

A leading valet service provider is seeking a Guest Services Manager in Charleston, SC to oversee valet operations, maintain luxury service standards, and ensure strong client relationships. The ideal candidate will have 2+ years in management, experience in valet parking, and strong skills in customer service and technology. Responsibilities include leading the team, tracking performance metrics, and fostering client relationships. This role offers a unique opportunity to uphold hospitality excellence in the hotel industry.