Luxury Guest Experience Valet & Concierge

Bolt Farm Treehouse, LLC; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Bolt Farm Treehouse, LLC is a luxury treehouse resort near Chattanooga, Tennessee, seeking a warm, reliable guest-experience host. You will greet guests by name, assist with luggage, escort to villas, and manage the golf-cart fleet with an eye for safety and efficiency.

On slower days you’ll pitch in across the property, including light grounds work, and you’ll use radios, mobile checklists, ClickUp, and AI tools to streamline tasks. A 90-day ramp to fluency is provided.

Qualifications

• Valid driver license and clean driving record.
• Able to lift 40+ lbs and be outdoors in all seasons.
• Evenings, weekends, and holiday availability; heavy turn days.
• Reliable transportation to Whitwell, TN (about an hour from Chattanooga).

Responsibilities

• Greet guests by name at the Summit lot and assist with luggage.
• Escort guests to Welcome Dome and their villa, and provide villa walk-through.
• Wash, charge, and stage golf carts; manage after-hours arrivals.
• Deliver WOW gifts and guest requests to villas on time.
• Assist with light grounds work and other property needs as required.
• Maintain arrival areas tidy and keep wait times under 5 minutes.

Skills

Customer service

Attention to detail

Reliability

Tech literacy

Calm under pressure

Hospitality mindset

Tools

Radios

Mobile checklists

ClickUp

AI tools

Job description

Bolt Farm Treehouse, LLC is a luxury treehouse resort near Chattanooga, Tennessee, seeking a warm, reliable guest-experience host. You will greet guests by name, assist with luggage, escort to villas, and manage the golf-cart fleet with an eye for safety and efficiency.

On slower days you’ll pitch in across the property, including light grounds work, and you’ll use radios, mobile checklists, ClickUp, and AI tools to streamline tasks. A 90-day ramp to fluency is provided.