Luxury Guest Experience Host

Durango Casino & Resort; Las Vegas (NV); On-site; USD 26,000 - 36,000; Full time

Job summary

Durango Casino & Resort in Las Vegas invites guests to experience approachable luxury through outstanding hospitality. We are hiring a guest services ambassador who greets guests, manages reservations, and collaborates with the team to create memorable experiences.

You will handle reservation communications, assist with seating, and respond to special guest requests. We train you to excel, with a focus on kindness, inclusivity, reliability, and a passion for hospitality.

Responsibilities

• Greeting Guests with a warm smile and friendly, personable demeanor.
• Utilizing the OpenTable Reservation system to manage reservations and seating.
• Communicating guest requests to the service team and ensuring timely follow-up.
• Wishing departing Guests a fond farewell and inviting them to return.

Job description

Durango Casino & Resort in Las Vegas invites guests to experience approachable luxury through outstanding hospitality. We are hiring a guest services ambassador who greets guests, manages reservations, and collaborates with the team to create memorable experiences.

You will handle reservation communications, assist with seating, and respond to special guest requests. We train you to excel, with a focus on kindness, inclusivity, reliability, and a passion for hospitality.