Luxury Group Reservations Specialist

Tb Isle Resort Lp; Florida; Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Tb Isle Resort Lp at JW Marriott Turnberry Miami Resort & Spa in Aventura, FL is seeking a Reservations Coordinator to process group bookings, including sales contracts and group rooming lists. The role also handles group call-in blocks and provides information to future guests’ inquiries, plus transient requests.

You will manage group reservations, maintain guest preference databases, and liaise with key departments to ensure optimal performance.

Qualifikationen

• High school diploma.

Aufgaben

• Manage all group reservations aspects in a timely and accurate manner.
• Maintain database of guest preferences, habits and special dates.
• Liaison with key departments to ensure optimal performance.
• Complete projects in a timely manner as required by the Director of Revenue and the Reservation Supervisor.
• Responsive to new trends and demands as they relate to guest service.
• Develops strong team spirit amongst co-workers and related departments.
• Assist management with inventory via Marsha and Opera.
• Perform any other reasonable duties as required by management.

Kenntnisse

Group reservations experience

Guest service

Organizational skills

Professional demeanor

Phone etiquette

Microsoft Office

Ausbildung

High school diploma

Tools

Marsha

Opera

Jobbeschreibung

Tb Isle Resort Lp at JW Marriott Turnberry Miami Resort & Spa in Aventura, FL is seeking a Reservations Coordinator to process group bookings, including sales contracts and group rooming lists. The role also handles group call-in blocks and provides information to future guests’ inquiries, plus transient requests.

You will manage group reservations, maintain guest preference databases, and liaise with key departments to ensure optimal performance.