Luxury Hotel Server Assistant — Guest Service Aide

Tb Isle Resort Lp; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

JW Marriott Turnberry Miami Resort & Spa in Aventura, FL seeks a Server Assistant to support the dining team. You will greet guests, prepare stations, and assist servers to ensure prompt, courteous service in a luxury hotel setting.

Qualifications include a high school diploma or GED, strong English communication, and a TIPS certificate. The role requires good multitasking, attention to detail, and flexibility for weekends and holidays.

Qualifications

• High school diploma or GED is required.
• Strong interpersonal and guest service skills.
• Food Handling & TIPS certificate required.

Responsibilities

• Greet and acknowledge each guest after seating with hotel greeting standard.
• Knowledge of room layout and location of all equipment and supplies.
• Set tables with silverware and glassware and other items.
• Ensure place settings are appropriate and each guest has the necessary items for the standard place setting.
• Polish silverware.
• Assist servers in their tasks.
• Ensure service stations are stocked and ready for service.
• Observe and note dirty, clean, and occupied tables that need a refresh.
• Know and implement standards/procedures of service for guest.
• Assist guests service needs in a professional and timely manner.
• Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant.
• Assist the servers by refilling beverages and water and running food to the tables.

Skills

Interpersonal skills

Guest services experience

English proficiency

Multi-tasking

Education

High school diploma or GED

Tools

POS systems

Job description

JW Marriott Turnberry Miami Resort & Spa in Aventura, FL seeks a Server Assistant to support the dining team. You will greet guests, prepare stations, and assist servers to ensure prompt, courteous service in a luxury hotel setting.

Qualifications include a high school diploma or GED, strong English communication, and a TIPS certificate. The role requires good multitasking, attention to detail, and flexibility for weekends and holidays.