Luxury Gallery Optician & Client Experience Lead

Valid8 Financial, Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Coverage

Retirement Plan

Life & Disability Insurance

Eyewear Perks

Employee Assistance Program

Additional Benefits

Time Off

Community Engagement

Job summary

Jacques Marie Mage is seeking a skilled Optician for the SOHO Gallery. You will reflect the brand at the highest level of client engagement, guiding eyewear selections, taking precise measurements, and coordinating with the lab to meet lead times.

The role focuses on delivering an exceptional, story-driven client experience. You will lead with confidence, build trust with clients, and ensure a memorable experience that encourages return visits.

Qualifications

• Licensed ABOC required.
• Experience mounting and edging lenses.
• Experience buffing and polishing is a plus.
• 2–4 years’ experience in optician environment.
• Extremely organized with great attention to detail.
• Ability to multitask and work cross-functionally with Lab and Customer Service.
• Highly motivated and passionate about the JMM brand.

Responsibilities

• Achieve sales targets through delivering the Client Experience.
• Tell the brand story to immerse clients in Jacques Marie Mage.Deliver the best client experience with intentional service.
• Adhere to policy and procedures and communicate all orders to the external lab.
• Take and record measurements accurately and fit eyewear.
• Provide best-in-class optical service and experience.
• Assist clients in choosing frames and lenses per prescription.

Skills

ABOC licensed

Eyewear fitting

Client engagement

Attention to detail

Multitasking

Cross-functional collaboration

Motivated by JMM brand

Education

ABOC license

Job description

Jacques Marie Mage is seeking a skilled Optician for the SOHO Gallery. You will reflect the brand at the highest level of client engagement, guiding eyewear selections, taking precise measurements, and coordinating with the lab to meet lead times.

The role focuses on delivering an exceptional, story-driven client experience. You will lead with confidence, build trust with clients, and ensure a memorable experience that encourages return visits.