Assistant Showroom Manager

Arlettie Paris; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401K

Paid Paternity and Maternity leave

Commuter Benefits

Paid Time Off

Commission/bonus system

Job summary

A luxury retail company in New York is seeking an Assistant Showroom Manager to support operations in a dynamic event environment. You will manage between 30 and 150 sales associates, ensuring a high-quality client experience. The ideal candidate has a minimum of 3 years in the fashion industry and is skilled in team leadership. This role offers a competitive salary range of $60,000 - $80,000 along with comprehensive benefits including medical insurance and paid time off.

Qualifications

• Minimum 3 years of relevant experience in fashion and luxury.
• Experience in merchandising techniques is preferred.
• Ability to work under pressure and follow procedures.

Responsibilities

• Support the Showroom Manager in event operations.
• Supervise and organize sales associates during events.
• Ensure smooth operational management of the showroom.
• Lead and motivate the team on the sales floor.

Skills

Team management

Client service

Sales performance monitoring

Interpersonal skills

Job description

Avant-garde and unique, Arlettie has been captivating audiences with its "event" sales for over 20 years. By creating exceptional experiences, Arlettie has established itself as a European leader in organizing unique private sales both in showrooms and online. Our spaces in Paris, London, Milan, and now New York, host the biggest names in luxury. Every week, Arlettie showrooms transform to showcase prestigious fashion, jewelry, leather goods, and accessories houses.

With the recent launch of an e-shop, Arlettie has expanded its showroom network, bringing the joys of modern shopping to a wider audience. With a customer base of over 300,000 members, Arlettie curates an exclusive sales calendar, offering a unique shopping experience to our community.

Job Description

In this role, you will support the Showroom Manager in overseeing and coordinating the operational management of our events.

The Assistant Showroom Manager helps supervise and organize between 30 and 150 sales associates each week.

This role is also hands‑on, actively participating in showroom operations.

Your responsibilities will include:

Before the sale

• Assist with product reception, inventory, and merchandising according to the specific floor plan of each event.
• Contribute to team preparation: task allocation, product briefings, and organization of key sales moments.
• Co‑lead the operational team (Stock Handlers, Inventory Clerks, Sales Associates, Cashiers): train, guide, and prepare them while raising awareness of the specific requirements of our partner brands.

During the sale

• Ensure the smooth operational management of the showroom:
• Task distribution, break management, and customer flow optimization.
• Maintain showroom quality and ensure continuous replenishment.
• Lead and motivate the team on the floor, supporting their development and commercial engagement.
• Drive sales performance by monitoring KPIs and maintaining a proactive presence on the sales floor.
• Deliver a flawless client experience: advising, assisting, handling feedback, and acting as a true ambassador for Arlettie.
• Relay client insights to the sales team with the goal of maximizing sales opportunities.

After the sale

• Oversee the product repacking according to partner brand requirements.
• Contribute to performance analysis: evaluate results, share feedback, and suggest improvements (e.g., merchandising, organization).
• Support accurate and relevant reporting to facilitate decision‑making and continuous improvement.

Required Profile

An entrepreneurial spirit with strong interpersonal skills, you have a genuine sense of sales and client service. You are skilled in team management and leadership, and as a hands‑on manager, you enjoy being actively involved in showroom operations.

You have at least 3 years of relevant experience in the fashion and luxury industry. Training in merchandising techniques would be a strong asset.

Welcoming and attentive, you demonstrate diplomacy and adaptability.

Our activity requires resilience under pressure as well as the ability to follow procedures and standards.

You enjoy teamwork and naturally foster collaboration and mutual support.

Other

• Compensation: Salary Range is $60,000 - $80,000
• Showroom location: NYC/Flatiron Disctrict
• Benefits: Medical insurance, 401K, Paid Paternity and Maternity leave, Commuter Benefits, Paid Time Off, commission/bonus system.