Luxury Front Desk & Guest Experience Coordinator

Tracy Anderson Method; New York (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

On-site classes

Retail discount

401(k) matching

Life/STD/LTD

Paid time off

Employee assistance

Job summary

Tracy Anderson Method is seeking a Front Desk Coordinator in NYC to deliver premium guest experiences at our luxury studios. You will check in members, assist with scheduling, and support daily operations with a welcoming, professional demeanor.

This full-time role requires a flexible schedule including evenings and weekends, occasional travel to Hamptons locations, and a passion for health and wellness within a fast-paced environment.

Qualifications

• Excellent interpersonal and communication skills.
• Passion for health, fitness, and the Tracy Anderson Method.
• Ability to multitask in a fast-paced, luxury environment.

Responsibilities

• Greet clients, check in for classes, and assist with scheduling.
• Manage calls and emails with professionalism and enthusiasm.
• Keep front desk organized and welcoming; support studio team.
• Assist with class transitions and day-of operations.
• Book, cancel, and reschedule classes in MindBody Online.
• Travel between 59th Street and Tribeca locations as needed.

Skills

Customer service

Communication

Hospitality experience

Multitasking

Tools

MindBody Online

Job description

Tracy Anderson Method is seeking a Front Desk Coordinator in NYC to deliver premium guest experiences at our luxury studios. You will check in members, assist with scheduling, and support daily operations with a welcoming, professional demeanor.

This full-time role requires a flexible schedule including evenings and weekends, occasional travel to Hamptons locations, and a passion for health and wellness within a fast-paced environment.