Luxury Front Desk Concierge - Weekend & Holiday Support

Stratton Amenities; Town of Texas, Fort Worth (WI, TX); On-site; USD 25,000 - 36,000; Part time

Job summary

Stratton Amenities is seeking a polished Part-Time Weekend Front Desk Agent to support upscale residential properties in the Dallas area. This role emphasizes creating a welcoming environment and delivering consistent, high-quality service to residents and guests.

The position requires weekend and holiday availability, with duties spanning greeting residents, managing lobby operations, handling phones, and coordinating packages.

Qualifications

• Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail.

Responsibilities

• Greet residents, guests, and visitors in a professional and courteous manner
• Maintain front desk operations and ensure a polished lobby presence
• Deliver exceptional customer service and respond promptly to resident requests
• Answer phones, take accurate messages, and communicate effectively
• Log, track, and distribute resident packages accurately
• Monitor lobby activity and surveillance systems to support property safety
• Conduct routine property walks to ensure cleanliness and presentation standards
• Interact professionally with vendors, contractors, and delivery personnel
• Complete reports and perform other duties as assigned

Skills

Customer service

Communication

Guest relations

Organization

Job description

Stratton Amenities is seeking a polished Part-Time Weekend Front Desk Agent to support upscale residential properties in the Dallas area. This role emphasizes creating a welcoming environment and delivering consistent, high-quality service to residents and guests.

The position requires weekend and holiday availability, with duties spanning greeting residents, managing lobby operations, handling phones, and coordinating packages.