Luxury Fragrance & Beauty Boutique Leader

Chanel Inc.; Nashville (TN); On-site; USD 92,000 - 122,000; Full time

Benefits offered by this job

Wellbeing resources

401K and other incentives

Generous paid time off policies

Job summary

CHANEL in Nashville is seeking a high-impact boutique leader to oversee team development, recruitment, and exceptional client experiences. You will coach staff, drive sales, and ensure seamless store operations in a luxury retail environment.

Lead with integrity, foster inclusion, and collaborate across internal teams to elevate CHANEL's presence in the market while maintaining brand standards and profitability.

Qualifications

• Minimum of 7 years of leadership experience in a retail environment.
• Proven ability to develop and coach a boutique team.
• Strong clienteling, service, and store operations knowledge.

Responsibilities

• Lead and develop boutique staff; oversee recruitment and onboarding.
• Drive sales and KPI performance with an omni-channel mindset.
• Manage store operations, scheduling, budgeting, and loss prevention.
• Foster inclusive culture, ensure client experience aligns with CHANEL standards.
• Build relationships with internal teams and external vendors in the market.

Skills

People leadership

Team development

Sales leadership

Customer service

Communication skills

Education

Bachelor's degree (preferred)

Job description

CHANEL in Nashville is seeking a high-impact boutique leader to oversee team development, recruitment, and exceptional client experiences. You will coach staff, drive sales, and ensure seamless store operations in a luxury retail environment.

Lead with integrity, foster inclusion, and collaborate across internal teams to elevate CHANEL's presence in the market while maintaining brand standards and profitability.