Luxury Fragrance & Beauty Advisor Elevate Client Experience

Chanel, Inc.; Tampa (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

MilkStork program

Care.com Membership

401K and healthcare benefits

Job summary

CHANEL is seeking a Fragrance & Beauty Advisor to deliver exceptional service and cultivate relationships with clientele in a luxury retail setting. You will uphold brand standards, educate clients about CHANEL products, and drive sales while maintaining impeccable store presentation.

Candidates should be passionate about CHANEL, flexible in scheduling, and capable of delivering a seamless omni-channel experience to clients across in-store and online channels.

Qualifications

• Experience delivering high-end client service in a luxury retail environment.
• Strong communication and interpersonal skills with a client-first mindset.
• Ability to build long-lasting client relationships and loyalty.
• Flexibility to adapt to evolving schedules and omni-channel experiences.

Responsibilities

• Provide superior service to every client through CHANEL service ritual.
• Deepen client relationships and loyalty via personal connections and trust.
• Contribute to sales targets using product knowledge, services, and data capture.
• Participate in seasonal seminars and apply learnings daily.
• Maintain omni-channel experience from in-store to online.
• Resolve client situations per company standards and ethics.
• Collaborate with cross-functional teams to support clients.

Skills

Customer service

Sales

Relationship building

Communication

Team player

Job description

CHANEL is seeking a Fragrance & Beauty Advisor to deliver exceptional service and cultivate relationships with clientele in a luxury retail setting. You will uphold brand standards, educate clients about CHANEL products, and drive sales while maintaining impeccable store presentation.

Candidates should be passionate about CHANEL, flexible in scheduling, and capable of delivering a seamless omni-channel experience to clients across in-store and online channels.