Fragrance & Beauty Experience Lead

Chanel Inc.; Santa Clara (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Wellbeing resources

Family and care giving benefits

Generous paid time off

401K and other incentives

Robust healthcare offerings

Job summary

CHANEL is seeking a Fragrance & Beauty Advisor to provide exceptional client experiences in-store, embodying the CHANEL brand and driving loyalty. You will lead by example, engage guests with product knowledge, and build lasting relationships while maintaining premium service standards across all touchpoints.

You will collaborate with the team to meet sales goals, participate in seasonal trainings, and ensure a welcoming, elegant store environment that reflects CHANEL's heritage and luxury

Qualifications

• Strong service orientation and ability to build rapport with clients.
• Excellent listening skills and eagerness to learn.
• Flexible schedule and adaptability to store-wide events.
• Professional appearance and strong ethics.
• Curiosity and passion for CHANEL Beauty.

Responsibilities

• Deliver superior client service using CHANEL service ritual.
• Build client relationships and loyalty through personal connection.
• Contribute to achieving sales targets across product, services, and data capture.
• Attend seasonal trainings and apply learnings to daily practice.
• Maintain pristine, hygienic, and visually compliant work area.

Skills

Customer service

Active listening

Communication skills

Team player

Flexibility

Job description

CHANEL is seeking a Fragrance & Beauty Advisor to provide exceptional client experiences in-store, embodying the CHANEL brand and driving loyalty. You will lead by example, engage guests with product knowledge, and build lasting relationships while maintaining premium service standards across all touchpoints.

You will collaborate with the team to meet sales goals, participate in seasonal trainings, and ensure a welcoming, elegant store environment that reflects CHANEL's heritage and luxury