Luxury Food Runner: Robatayaki & Aloha Service

Fairmont Hotels & Resorts; Hawaii; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Life and accidental insurance

Retirement plan with 401(k) matching

Paid holidays and vacation days

Hotel restaurant discounts

Travel program discounts

Complimentary employee meals

Job summary

Fairmont Orchid on Hawai‘i Island is seeking an enthusiastic Food & Beverage associate for Binchotan Bar & Grille. You will deliver warm, detailed service in a luxury setting, focusing on guest satisfaction and adherence to high standards.

The role emphasizes teamwork, English communication, and accurate food delivery in a fast-paced environment. Competitive hourly compensation and benefits apply, with staff dining and discounts included.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance)

Responsibilities

• Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
• Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up and ambiance control.
• Distribution and delivery of guest’s food orders out onto the service floor and serving them at their tables to the correct guest
• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
• Assist servers in proper garnishing of all menu items ordered
• Maintain cleanliness of all chinaware. Monitor quality and consistency of all menu items being served
• Maintain clean and orderly condition of the service line station.
• Daily requisition of all food condiments and to ensure adequate stock levels of all necessary dishware, linen and condiments for daily service operations
• Try to remember individual patron’s names and their preferences to extend a personalized service
• Ensure that all food & beverage are served according to service standard
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures

Skills

Customer service

English proficiency

Teamwork

Attention to detail

Food safety knowledge

Job description

Fairmont Orchid on Hawai‘i Island is seeking an enthusiastic Food & Beverage associate for Binchotan Bar & Grille. You will deliver warm, detailed service in a luxury setting, focusing on guest satisfaction and adherence to high standards.

The role emphasizes teamwork, English communication, and accurate food delivery in a fast-paced environment. Competitive hourly compensation and benefits apply, with staff dining and discounts included.