Luxury Food & Beverage Floor Leader — Forbes 5-Star Service

The Ranch at Rock Creek; Montana; Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

The Ranch at Rock Creek in Montana seeks a Food & Beverage Supervisor to lead dining room operations across fine dining venues and events, upholding Forbes 5-Star service and luxury hospitality standards. As floor leader, you will train staff, manage service flow, coordinate with Culinary and F&B teams, and ensure exceptional guest experiences from arrival to departure.

This role requires adaptability, polished presence, and a passion for detail, with shifts including mornings, evenings,

Qualifications

• Prior supervisory or leadership experience in a luxury resort, fine dining establishment, or Forbes 5-Star property.
• Demonstrated success in hospitality leadership, service training, and mentoring a high-performing team.
• Advanced knowledge of fine wines, classic and contemporary cocktail craftsmanship, premium spirits, and beverage service etiquette.
• Comprehensive understanding of haute cuisine, classic cooking techniques, flavor profiles, and allergen/dietary management.

Responsabilités

• Assume operational leadership of the dining room and remote culinary activations in the absence of Food and Beverage Management, ensuring seamless execution and flawless service delivery.
• Orchestrate dining room pacing, table turns, and course progression while managing the expo station to maintain clear, sophisticated communication between the culinary team and service professionals.
• Model and champion Forbes 5-Star and Leading Hotels of the World service standards, ensuring every interaction reflects the highest levels of luxury hospitality.
• Manage daily shift dynamics and floor zoning, optimizing server timing and workstation efficiency to deliver prompt, unobtrusive guest service.
• Lead dynamic pre-shift briefings and conduct ongoing team training covering menu sourcing, culinary preparation, beverage pairings, and impeccable steps of service.
• Provide a bespoke, gracious welcome to all arriving guests and a warm farewell upon departure, recognizing returning guests and tailoring experiences to individual preferences.
• Cultivate extensive product knowledge within the team, training staff on advanced culinary techniques, regional ingredients, fine wines, premium spirits, and craft beverage pairings.
• Maintain real-time awareness of daily culinary features, dietary accommodations, and 86'd items, briefing the floor team prior to service and communicating menu adjustments dynamically.
• Direct and support the service team—including servers, server assistants, and food runners—to ensure synchronized table service, pristine table maintenance, and refined service techniques.
• Inspect dining venues, private event spaces, and satellite setups prior to service to verify immaculate cleanliness, precise table appointments, and flawless aesthetic presentation.
• Uphold rigorous standards of sanitation, organization, and safety across all front-of-house areas, server stations, and beverage depots.
• Monitor the condition and proper handling of fine luxury service ware, glassware, linens, and operational equipment, immediately reporting maintenance or inventory needs.
• Supervise and verify the thorough completion of opening, running, and closing checklists to ensure operational readiness for subsequent shifts.
• Uphold all organizational policies, standard operating procedures, and safety regulations with unwavering consistency and professional accountability.

Connaissances

Luxury hospitality

Interpersonal communication

Professionalism under pressure

Service of dining steps

Wine & beverage knowledge

Flexible scheduling

Description du poste

The Ranch at Rock Creek in Montana seeks a Food & Beverage Supervisor to lead dining room operations across fine dining venues and events, upholding Forbes 5-Star service and luxury hospitality standards. As floor leader, you will train staff, manage service flow, coordinate with Culinary and F&B teams, and ensure exceptional guest experiences from arrival to departure.

This role requires adaptability, polished presence, and a passion for detail, with shifts including mornings, evenings,