Luxury Fine-Dining Server | Forbes-Level Service

Carneros Resort and Spa; Napa (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Hilltop Restaurant at Carneros Resort and Spa in Napa, CA, is seeking an enthusiastic and skilled Server to join our Forbes environment, where every guest interaction creates a memorable experience. The ideal candidate brings a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting.

You will work with a talented team to provide outstanding wine and menu knowledge, ensure flawless service, and maintain a pristine dining

Qualifications

• Experience in fine dining or luxury hospitality preferred but not required.
• Excellent communication and guest engagement skills.
• Ability to work evenings, weekends, and holidays.
• Knowledge of Napa Valley wines is a plus.

Responsibilities

• Provide attentive, personalized service to guests, ensuring their dining experience exceeds expectations.
• Guide guests through the menu, making recommendations for food and wine pairings based on preferences and seasonal offerings.
• Maintain a thorough knowledge of the restaurant’s menu, including wine and beverage offerings.
• Ensure the cleanliness and organization of the dining area, including tables, linens, and utensils, to maintain a polished, luxury atmosphere.
• Uphold Forbes luxury service standards by providing anticipatory and respectful service at all times.
• Collaborate with kitchen staff and other team members to ensure smooth operations and timely service.
• Handle guest concerns with professionalism, ensuring satisfaction and timely resolutions.
• Take and process orders accurately, ensuring all dietary restrictions and preferences are addressed.
• Assist with special events, private dining experiences, and seasonal promotions.
• Follow all health, safety, and sanitation guidelines to maintain a safe and clean working environment.

Skills

Guest service

Wine knowledge

Communication

Upselling

Job description

Hilltop Restaurant at Carneros Resort and Spa in Napa, CA, is seeking an enthusiastic and skilled Server to join our Forbes environment, where every guest interaction creates a memorable experience. The ideal candidate brings a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting.

You will work with a talented team to provide outstanding wine and menu knowledge, ensure flawless service, and maintain a pristine dining