Luxury Fashion Sales & Styling Expert

Marc Jacobs International

Oakbrook Terrace (IL)

On-site

USD 21,000 - 22,000

Full time

9 days ago

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Job summary

Marc Jacobs International in Oak Brook Center, Oak Brook, IL is seeking a Sales Associate to drive sales and deliver an exceptional client experience, engaging in clienteling and supporting store operations.

You will build relationships, maintain a guest-ready environment, stay informed on Marc Jacobs universe, and collaborate with the team to meet KPIs. Evening/weekend availability required; retail experience preferred.

Qualifications

1+ years’ experience in retail, sales, or customer service role.
Experience generating sales, building, and developing client relations.
Demonstrated verbal and written communication skills.
Delivers Excellence - passion and empathy for clients, anticipates and exceeds expectations.
Entrepreneurial Spirit - embraces change while staying true to the brand DNA.
Creative & Innovative - promotes curiosity, diversity and collaboration.
Excellent organizational, follow-up, and time management skills.
Passion for the Marc Jacobs brand and product offering.
Computer skills including operating a POS and navigating Microsoft Office.
Flexible to work a retail schedule including evenings, weekends and holidays.

Responsibilities

Consistently achieve or exceed individual & store sales and other commercial KPIs.
Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves.
Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge.
Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience - all with the goal of driving repeat business.
Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars.
Capture client data by cultivating new and existing client relationships.
Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries.
Foster a culture of collaboration and open communication with colleagues and management.
Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management.
Ensure both the sales floor and stockroom are well-organized.
Adhere to all company policies and procedures.