Luxury Retail Sales Associate – Clienteling & Styling Expert

LVMH; Deer Park (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Sick and personal time

Medical insurance

Dental insurance

Vision insurance

401k matching

PerkSpot discounts

Employee discounts

Job summary

Marc Jacobs International, at the Deer Park Tanger Outlet in Deer Park, New York, seeks a Sales Associate to drive sales and service by delivering an exceptional client experience, engaging in clienteling, and supporting store operations. You will build product knowledge, capture client data, and maintain a guest-ready environment while collaborating with colleagues and management.

1+ years in retail and a passion for the Marc Jacobs brand are required, with evenings/weekends possible.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Experience in generating sales, building, and developing client relations.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations.
• Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs.
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas.
• Excellent organizational, follow-up, and time management skills.
• Passion for the Marc Jacobs brand and product offering.
• Computer skills including operating a POS and navigating Microsoft Office suite.
• Must have flexibility to work a retail schedule including evenings, weekends and holidays.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail experience

Client relations

Communication skills

POS operation

Tools

POS software

Microsoft Office

Job description

Marc Jacobs International, at the Deer Park Tanger Outlet in Deer Park, New York, seeks a Sales Associate to drive sales and service by delivering an exceptional client experience, engaging in clienteling, and supporting store operations. You will build product knowledge, capture client data, and maintain a guest-ready environment while collaborating with colleagues and management.

1+ years in retail and a passion for the Marc Jacobs brand are required, with evenings/weekends possible.