Luxury Fashion Sales Associate | Clienteling & Service

Michael Kors Retail Inc; Tulsa (OK); On-site; USD 24,000 - 32,000; Full time

Job summary

Michael Kors is seeking a retail team member to deliver exceptional sales performance and elevated service across fashion merchandise. You will learn products, assist customers, and manage checkout and post-sale details with a focus on satisfaction.

Ideal candidates bring at least 2 years of retail experience, strong interest in fashion trends, and a commitment to accurate POS procedures and inventory handling.

Responsibilities

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork
• Participate in inventories
• Comply with all Point- of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management
• Minimum 2 years retail experience.

Job description

Michael Kors is seeking a retail team member to deliver exceptional sales performance and elevated service across fashion merchandise. You will learn products, assist customers, and manage checkout and post-sale details with a focus on satisfaction.

Ideal candidates bring at least 2 years of retail experience, strong interest in fashion trends, and a commitment to accurate POS procedures and inventory handling.