Luxury Fashion Sales Associate

Capri Holdings Limited; Fort Lauderdale, West Palm Beach (FL, FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Michael Kors Retail Inc is seeking a Sales Support professional to help replenish merchandise, keep the sales floor neat, and assist with stock checks and floor moves, ensuring merchandise is ready for customers.

You will greet customers, answer questions, direct them to the right sales associate, and work with stock and sales staff to provide a fast, seamless fitting room and checkout experience, while following POS policies.

Qualifications

• Experience delivering high-quality customer service in retail.
• Ability to replenish and organize merchandise on the sales floor.
• Strong communication and problem-solving skills.

Responsibilities

• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures
• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Respond to customer's questions quickly and accurately
• Determine customer's needs and direct them to the appropriate sales associate
• Assist the sales associates in resolving all client problems and complaints as needed
• Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
• Provide the highest level of customer service to each customer
• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

Skills

Customer service

Sales support

Communication

POS processing

Tools

POS systems

Stock management system

Job description

Michael Kors Retail Inc is seeking a Sales Support professional to help replenish merchandise, keep the sales floor neat, and assist with stock checks and floor moves, ensuring merchandise is ready for customers.

You will greet customers, answer questions, direct them to the right sales associate, and work with stock and sales staff to provide a fast, seamless fitting room and checkout experience, while following POS policies.