Fashion Retail Sales Assistant — Customer Experience

Michael Kors; Newark (DE); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Michael Kors is seeking a Sales Assistant to support the sales team and maintain a welcoming shopping environment. You will help replenish merchandise, perform stock checks, and assist with floor moves and visual tasks to ensure a smooth store operation.

You will greet customers, answer questions, identify their needs, and coordinate with sales associates to resolve issues. This role emphasizes outstanding service and efficient POS processing, with a collaborative team approach in a busy retail

Aufgaben

• Replenish merchandise on the sales floor
• Perform stock checks for customers and in support of sales associates
• Assist with merchandise floor moves and other visual tasks
• Process POS transactions accurately and efficiently
• Comply with all sales related policies and procedures
• Greet each customer in a warm and friendly manner
• Interact with customers as they enter the store
• Respond to customer’s questions quickly and accurately
• Determine customer’s needs and direct them to the appropriate sales associate
• Assist the sales associates in resolving all client problems and complaints as needed
• Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
• Provide the highest level of customer service to each customer
• Keep sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
• Adhere to work schedule, inclusive of time and attendance
• Comply with all Point-of-Sale policies and procedures

Jobbeschreibung

Michael Kors is seeking a Sales Assistant to support the sales team and maintain a welcoming shopping environment. You will help replenish merchandise, perform stock checks, and assist with floor moves and visual tasks to ensure a smooth store operation.

You will greet customers, answer questions, identify their needs, and coordinate with sales associates to resolve issues. This role emphasizes outstanding service and efficient POS processing, with a collaborative team approach in a busy retail