Luxury Fashion Sales Associate

Michael Kors; Conway (NH); On-site; USD 32,000 - 38,000; Full time

Job summary

Michael Kors is seeking talent for our luxury fashion brand and is looking for a store associate dedicated to delivering exceptional service and achieving sales goals. You will help build lasting client relationships, understand merchandise, and support store operations with accuracy and care.

The role involves handling POS transactions, maintaining stock and visual standards, and participating in inventories while upholding company policies and standards.

Qualifications

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor details to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and paperwork
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Responsibilities

• Meet sales goals
• Utilize elevated sales and service to maximize performance
• Demonstrate in-depth knowledge of merchandise
• After closing a sale, monitor shipping, alterations, and special requests for customer satisfaction
• Comply with sales policies and procedures
• Maintain interest in fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve client problems and complaints quickly and effectively
• Keep selling floor and merchandise neat, organized and stocked
• Assist in inventory maintenance in stockroom and on the floor
• Assist in stock, shipping, receiving protocols and related paperwork
• Participate in inventories
• Comply with POS policies and procedures
• Execute register functions properly
• Adhere to work schedule and attendance
• Participate in training and development seminars and meetings as directed by store management

Job description

Michael Kors is seeking talent for our luxury fashion brand and is looking for a store associate dedicated to delivering exceptional service and achieving sales goals. You will help build lasting client relationships, understand merchandise, and support store operations with accuracy and care.

The role involves handling POS transactions, maintaining stock and visual standards, and participating in inventories while upholding company policies and standards.