Luxury Facial Specialist

Biologique-Recherche; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Biologique-Recherche Spa seeks a Skin Expert to deliver luxury skincare services with meticulous attention to detail. You will consult clients, tailor treatments to individual needs, and educate on optimal regimens while fostering an elevated brand experience.

Role emphasizes premium product knowledge, high service standards, and active participation in achieving sales KPIs through thoughtful cross-selling. Experience in a luxury setting and proficiency with spa software are valued.

Qualifications

• Valid Esthetics License in State.
• Minimum 2 years in a luxury spa or high-end skincare setting.
• Proficiency in advanced facial treatments and premium skincare brands.
• Superior customer service and interpersonal skills.
• Strong consultation and communication capabilities.
• Professional demeanor with discretion, etiquette, and luxury standards.
• Collaborative and adaptable attitude.
• Familiarity with spa booking/POS, scheduling platforms, and CRM.
• Extensive product knowledge and cross-selling techniques.

Responsibilities

• Deliver customized facial and skincare services using premium products and advanced techniques.
• Conduct comprehensive consultations to assess client needs and educate on regimens.
• Ensure immersion in the brand experience and maintain high service standards.
• Provide seamless, relaxing service with professionalism and hospitality.
• Promote retail sales to meet or exceed sales objectives.
• Monitor KPIs and participate in team selling to boost store outcomes.
• Cultivate strong client relationships with tailored service and follow-up.
• Advocate ongoing treatment plans and home-care regimens for long-term goals.
• Maintain cleanliness, organization, and compliance with sanitation policies.
• Efficiently manage supplies and report inventory needs.

Skills

Customer service

Interpersonal skills

Consultation

Communication

Hospitality

Discretion etiquette

Team collaboration

Cross-selling

Adaptability

Education

Esthetics License

Tools

Spa booking/POS systems

CRM

Digital scheduling platforms

Job description

Biologique-Recherche Spa seeks a Skin Expert to deliver luxury skincare services with meticulous attention to detail. You will consult clients, tailor treatments to individual needs, and educate on optimal regimens while fostering an elevated brand experience.

Role emphasizes premium product knowledge, high service standards, and active participation in achieving sales KPIs through thoughtful cross-selling. Experience in a luxury setting and proficiency with spa software are valued.