Luxury F&B Outlets Director — Lead Teams & Guest Experience

Tommy Bahama Miramonte Resort & Spa; Indio (CA); Presencial; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

Tommy Bahama Miramonte Resort & Spa in Indian Wells, CA seeks a Director of Outlets to lead daily F&B operations across Grapefruit Basil, Grapefruit Basil Bar, Chiki Palm, and In-Room Dining. You will drive guest satisfaction, financial performance, and team development in a luxury resort setting.

The role blends strategic leadership with hands-on execution, maintaining brand standards, safety compliance, and collaboration with resort leadership to elevate guest experiences.

Formación

• Bachelor's degree in Hospitality Management, Business Administration, or related field required.
• 5+ years of progressive F&B leadership in luxury hotel, resort, or upscale restaurant.
• Multi-outlet management with full P&L responsibility.
• Proven track record leading large teams and developing future leaders.
• Strong financial acumen including budgeting, forecasting, and cost controls.
• Knowledge of California food safety and alcohol service regulations.
• Experience with POS systems, inventory management, and financial reporting.
• Excellent communication and leadership abilities; guest service passion.

Responsabilidades

• Oversee operations and financial performance of all outlets including budgeting and forecasting.
• Lead multiple outlet management teams; foster hospitality, accountability, and teamwork.
• Ensure seamless execution across all meal periods and guest touchpoints.
• Maintain floor presence during peak service, coaching leaders and staff.
• Deliver guest experiences that reflect Tommy Bahama standards.
• Develop long-term outlet strategies and seasonal programming with resort leadership.
• Collaborate with Culinary, Sales & Marketing, Rooms, and Events to maximize revenue.

Conocimientos

Leadership

Budgeting & Forecasting

P&L responsibility

Team development

Communication

Problem-solving

Hospitality industry knowledge

California regulations knowledge

Guest service excellence

Educación

Bachelor's degree in Hospitality Management, Business Administration, or related field

Herramientas

POS systems

Inventory management software

Financial reporting

Descripción del empleo

Tommy Bahama Miramonte Resort & Spa in Indian Wells, CA seeks a Director of Outlets to lead daily F&B operations across Grapefruit Basil, Grapefruit Basil Bar, Chiki Palm, and In-Room Dining. You will drive guest satisfaction, financial performance, and team development in a luxury resort setting.

The role blends strategic leadership with hands-on execution, maintaining brand standards, safety compliance, and collaboration with resort leadership to elevate guest experiences.