Luxury F&B Host & Supervisor (AM Shift, Weekends)

Pyramid Global Hospitality; Roanoke (VA); On-site; USD 21,000 - 25,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Food and Beverage Host/Supervisor for The Hotel Roanoke & Conference Center in Roanoke, VA. You will be part of a luxury, full-service resort team delivering exceptional guest experiences at a historic property.

AM shift: 6am to 3pm (closing time may vary with events). Must have weekend/holiday availability. Compensation is hourly, with options to lead, train staff, and optimize service and cost controls.

Qualifications

• Experience in a luxury hotel restaurant or full-service resort.
• Knowledge of Micros POS system.
• Ability to make quick decisions under stress.
• Excellent customer service skills.
• Positive, pleasant personality and well organized.

Responsibilities

• Attend weekly meetings, relaying information about upcoming events to staff under supervision.
• Share information about capabilities and programs to other departments and clients.
• Respond to needs and requests of guests and potential guests.
• Ensure that food, beverage and service standards meet first-class operation levels.
• Implement effective cost controls for food, beverage and labor.
• Utilize inventory, receiving and product utilization systems.
• Lead by following productivity standards for food & beverage staff.
• Create a comfortable atmosphere to encourage committed and loyal employees.
• Assist with hiring and training programs for food and beverage personnel.
• Support other Food and Beverage outlets as needed.
• Provide host stand coverage.

Skills

Restaurant experience

Micros knowledge

Decision making

Customer service

Pleasant personality

Organized

Job description

Pyramid Global Hospitality is seeking a Food and Beverage Host/Supervisor for The Hotel Roanoke & Conference Center in Roanoke, VA. You will be part of a luxury, full-service resort team delivering exceptional guest experiences at a historic property.

AM shift: 6am to 3pm (closing time may vary with events). Must have weekend/holiday availability. Compensation is hourly, with options to lead, train staff, and optimize service and cost controls.