Luxury F&B Host/Supervisor — AM Shift, Weekend Availability

BENCHMARK; Roanoke (VA); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

Pyramid Global Hospitality is seeking a Food and Beverage Host/Supervisor for The Hotel Roanoke & Conference Center in Roanoke, Virginia. This role leads an on-site team to ensure exceptional service, cost controls, and high standards across food and beverage operations.

The ideal candidate has prior luxury hotel or upscale resort experience, strong customer service skills, and the ability to work early shifts and weekends.

Formación

• Previous experience working at a Restaurant in a luxury hotel or full-service resort.
• Ability to make quick decisions in high-stress situations.
• Excellent customer service skills and a pleasant, positive personality.
• Well organized with attention to detail.

Responsabilidades

• Attend weekly meetings, relay information about upcoming events to staff under supervision.
• Provide information about capabilities and programs to other departments and clients.
• Respond to needs and requests of guests and potential guests.
• Ensure standards of food, beverage and service quality meet first-class expectations.
• Implement effective cost controls for food, beverage and labor.
• Utilize inventory, receiving and product utilization systems.
• Lead by following productivity standards for food & beverage staff.
• Create a comfortable atmosphere to encourage loyalty among employees.
• Assist with hiring and training programs for food and beverage personnel.
• Assist in other Food and Beverage outlets as needed.
• Host stand coverage.

Conocimientos

Restaurant experience

Decision making under pressure

Customer service

Pleasant personality

Organized

Educación

N/A

Herramientas

Micros

Descripción del empleo

Pyramid Global Hospitality is seeking a Food and Beverage Host/Supervisor for The Hotel Roanoke & Conference Center in Roanoke, Virginia. This role leads an on-site team to ensure exceptional service, cost controls, and high standards across food and beverage operations.

The ideal candidate has prior luxury hotel or upscale resort experience, strong customer service skills, and the ability to work early shifts and weekends.