Luxury Eyewear Store Manager

EssilorLuxottica; Boston (MA); On-site; USD 64,000 - 106,000; Full time

Job summary

EssilorLuxottica's Oliver Peoples Boston Seaport is seeking a Store Manager to lead the sales floor and deliver a superior customer experience. You will recruit, coach, and develop a luxury retail team while ensuring brand standards and daily KPIs are met.

Responsibilities include staff planning, inventory control, and delivering first-class service, with flexibility for non-traditional hours. This role offers competitive pay and a path within a prestigious eyewear brand.

Qualifications

• High School Diploma or equivalent.
• Retail management experience, preferably within a luxury selling environment.
• Strong oral and written communication skills.
• Financial acumen.
• Strong interpersonal skills.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Oversee all sales and operational activities to meet weekly and monthly sales objectives.
• Recruit, onboard, and develop talent for a luxury retail environment.
• Coach associates with clear, motivating feedback in a timely manner.
• Accurately staff the store to deliver an exceptional customer service experience.
• Provide recognition to associates for positive performance.
• Meet brand standards of presentation and operations.
• Monitor KPIs and implement action plans accordingly.
• Maintain accurate product inventory.
• Drive participation in monthly training courses.
• Manage employee relations, time and attendance, and asset protection.
• Guide customers in selecting frames and lenses for lifestyle and prescription needs.
• Move boxes weighing up to 20 pounds as needed.
• Remain in a stationary position for the duration of shift.
• Additional responsibilities as needed.

Skills

Retail management

Communication skills

Financial acumen

Interpersonal skills

Flexibility hours

Education

High School Diploma or equivalent

Job description

EssilorLuxottica's Oliver Peoples Boston Seaport is seeking a Store Manager to lead the sales floor and deliver a superior customer experience. You will recruit, coach, and develop a luxury retail team while ensuring brand standards and daily KPIs are met.

Responsibilities include staff planning, inventory control, and delivering first-class service, with flexibility for non-traditional hours. This role offers competitive pay and a path within a prestigious eyewear brand.