Luxury Events & Private Dining Manager

Eddie V's; Orlando (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Eddie V's is seeking a Sales and Events Manager in Orlando to drive profitable sales growth by creating and executing business development plans that attract new guests and grow contracted dining business with indulgent experiences.

The role emphasizes building relationships with guests, increasing total and contracted dining revenue, and delivering exceptional event experiences through a structured sales process and CRM outreach.

Qualifications

• Proficient verbal and written English communication required.
• Experience in luxury brands or high-touch service culture preferred.
• Bachelor's degree (Hospitality, Business) preferred.
• Proficiency with Outlook, OpenTable and Gather preferred.

Responsibilities

• Create accountability for profitable sales growth results.
• Achieve restaurant financial goals, including overall sales growth, close ratios, and private dining sales.
• Manage and reconcile the local marketing budget to generate ROI on sales initiatives.
• Strategize with managing partner to identify business needs and implement sales plans to address gaps.
• Host in-house or off-site events to source new business (meeting planners, admin assistants, etc.).
• Introduce new and reintroduce lapsed guests to the restaurant by leveraging local marketing funds.
• Provide insight into sales projections on a weekly basis and develop outreach plans to meet targets.
• Execute sales outreach plans for national and local events (Restaurant Week, gift cards, wine events).
• Grow contracted dining business by creating indulgent experiences.
• Source, develop, and grow relationships with key stakeholders at nearby businesses (admins, meeting planners, etc.).
• Negotiate contracts, record event details, and communicate orders to teams to create indulgent experiences.
• Greet and ensure hosts' expectations are exceeded during events; remain present until main course is served.
• Follow up with private dining guests after events to gauge feedback and secure repeat business.
• Participate in training sessions to learn and share best practices and sales skills.
• Support reservation system optimization and dissemination of Marketing Center communications.

Skills

English communication

Luxury brand experience

Sales planning

CRM

Education

Bachelor's degree (Hospitality, Business)

Tools

Outlook

OpenTable

Gather

Job description

Eddie V's is seeking a Sales and Events Manager in Orlando to drive profitable sales growth by creating and executing business development plans that attract new guests and grow contracted dining business with indulgent experiences.

The role emphasizes building relationships with guests, increasing total and contracted dining revenue, and delivering exceptional event experiences through a structured sales process and CRM outreach.