Luxury Dining Host — Elevate Guest Experience

Coury Hospitality; Grapevine (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Hotel Vin, Autograph Collection, Grapevine, TX, seeks a courteous Host to manage guest arrivals, seating, and reservations. You will set the tone for a premium dining experience through professional communication and impeccable service.

The role requires poise, hospitality excellence, and the ability to coordinate with the front-of-house team in a luxury hotel setting. Non-exempt, on-site position in a vibrant food & beverage environment at Harvest Hall.

Qualifications

• Must meet state and local age requirements.
• Must meet state and local food handler certification requirements.
• Experience in luxury hospitality, fine dining, or upscale restaurants preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance, demeanor, and emotional intelligence.
• Ability to remain composed under pressure.

Responsibilities

• Welcome guests with warmth and professionalism.
• Maintain a calm, polished presence in a fast-paced setting.
• Manage reservations using the hotel’s system (OpenTable, SevenRooms, etc.).
• Coordinate table assignments to balance service flow.
• Manage waitlists and VIP reservations.
• Communicate wait times clearly and professionally.
• Acknowledge VIPs, loyalty members, and returning guests.
• Note special occasions, preferences, allergens, and dietary restrictions.
• Handle guest concerns with discretion and escalate as needed.
• Escort guests to tables and present menus with etiquette.
• Maintain communication with servers, management, and kitchen teams.
• Support seamless service pacing and dining room transitions.
• Coordinate with concierge, front desk, and room service teams.
• Provide a gracious farewell and invite return visits.
• Maintain host stand, menus, and reservation materials.
• Follow grooming and luxury brand presentation standards.

Skills

Warm hospitality

Professional communication

Customer service

Multitasking

Poise under pressure

Education

Food handler certification

Job description

Hotel Vin, Autograph Collection, Grapevine, TX, seeks a courteous Host to manage guest arrivals, seating, and reservations. You will set the tone for a premium dining experience through professional communication and impeccable service.

The role requires poise, hospitality excellence, and the ability to coordinate with the front-of-house team in a luxury hotel setting. Non-exempt, on-site position in a vibrant food & beverage environment at Harvest Hall.