Luxury Dining Host: Elevate Guest Experience & OpenTable

060 SAKS & CO LLC; Chicago, Los Alamos (IL, NM); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Disability insurance

Job summary

Neiman Marcus is hiring a Restaurant Host to warmly greet and seat guests, manage reservations, and support smooth service throughout shifts. You will monitor server performance, assist with telephone inquiries, and maintain a pristine dining environment.

The role requires standing, light lifting, and flexibility to work evenings, weekends, and holidays in a luxury retail setting. Strong interpersonal skills and a commitment to exceptional guest experiences are essential, as is the ability to

Qualifications

• High School diploma or GED preferred.
• Knowledge of OpenTable platform.
• Excellent oral and written communication skills.

Responsibilities

• Maintains presence at host stand / door to greet and seat customers.
• Monitors server performance to ensure smooth service during dining.
• Observes proper telephone etiquette.
• Handles reservations through OpenTable (including VIPs) and inquiries about hours, events, etc.
• Organizes reservations, maximizes seating, and optimizes staffing and traffic.
• Adheres to accounting procedures for all transactions and knows the POS system.
• Keeps flow of service aligned with seating at each station.
• Fulfills duties including lifting tables, chairs, highchairs, etc.
• Maintains cleanliness and presentation of menus and covers.

Skills

Excellent communication

Professional demeanor

Customer service

Ability to multitask

Flexible schedule

Education

High School diploma or GED

Tools

OpenTable

Job description

Neiman Marcus is hiring a Restaurant Host to warmly greet and seat guests, manage reservations, and support smooth service throughout shifts. You will monitor server performance, assist with telephone inquiries, and maintain a pristine dining environment.

The role requires standing, light lifting, and flexibility to work evenings, weekends, and holidays in a luxury retail setting. Strong interpersonal skills and a commitment to exceptional guest experiences are essential, as is the ability to