Luxury Digital Insights & AI Analytics Manager

Richemont; Grand Prairie (LA); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

Health savings accounts

401(k) with employer match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Van Cleef & Arpels is seeking a strategic Digital Analytics & Insights Manager to lead data analysis, reporting, and AI-enhanced analytics for our luxury retail environment in the U.S. You will drive real-time visibility into performance by building dashboards and partnering with sales, operations, and CRM teams.

The role requires 5+ years in luxury eCommerce/digital analytics, a strong BI toolkit, and SQL/Python expertise.

Qualifications

• 5+ years of professional experience in Luxury eCommerce/Digital.
• Master’s degree (MBA, Data Analytics, or related) preferred.
• Proven track record in insights or data analysis roles, preferably within e-commerce or online marketplaces.
• Experience with web analytics tools, including GA4 to track digital performance and generate insights.
• Strong experience building dashboards and reports using BI tools like Power BI, Looker, Qlik Sense, or Tableau.
• Strong proficiency in SQL for data extraction, transformation, and manipulation.
• Working knowledge of Python or R for statistical analysis and data processing.
• Experience with light ETL to load data from multiple sources.
• Experience using AI tools for analytics, automation, or insight generation.

Responsibilities

• Partner with business leaders to translate questions into analytical requirements.
• Extract, clean, and analyze large datasets using SQL and Python.
• Build and maintain dashboards and reports in Power BI, Looker, or Qlik Sense.
• Proactively identify trends, risks, and opportunities with insights for stakeholders.
• Create self-service reporting solutions to reduce ad-hoc data requests.
• Leverage AI tools to accelerate data analysis and automate tasks.
• Validate AI-generated insights and ensure alignment with business context.
• Develop simple ETL processes and perform data transformation and cleansing.
• Collaborate on data models to support reporting needs.
• Serve as the primary data partner to online retail teams.
• Translate complex data into clear narratives for non-technical audiences.
• Present findings to mid-level and senior leadership.
• Track online retail performance, web traffic, and contact center trends.

Skills

SQL

Python

Power BI

Looker

Qlik Sense

Tableau

Data analysis

AI tools

ETL

Dashboarding

Education

Master's degree

Tools

Power BI

Looker

Qlik Sense

Tableau

SQL

Python

R

Job description

Van Cleef & Arpels is seeking a strategic Digital Analytics & Insights Manager to lead data analysis, reporting, and AI-enhanced analytics for our luxury retail environment in the U.S. You will drive real-time visibility into performance by building dashboards and partnering with sales, operations, and CRM teams.

The role requires 5+ years in luxury eCommerce/digital analytics, a strong BI toolkit, and SQL/Python expertise.