Luxury Digital Channel Product Owner - Web & Mobile

CIG COMPANIES SERVICES; Orlando (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

CIG COMPANIES SERVICES in Orlando, Florida, is seeking a Digital Channel Product Owner responsible for defining, prioritizing, and delivering features for direct digital channels, including websites and mobile applications. This role requires 5+ years in digital product management, strong Agile experience, and expertise in customer journey design. The ideal candidate will collaborate with cross-functional teams to enhance digital capabilities and ensure exceptional customer experiences. A bachelor’s degree is required, along with excellent communication and analytical skills.

Qualifications

• 5+ years of experience in digital product management or product ownership.
• Experience working within Agile software development environments.
• Strong understanding of digital product development and customer journey design.

Responsibilities

• Own the product backlog for the airline’s digital channels.
• Translate strategic digital initiatives into clear product features.
• Work closely with engineering teams to clarify requirements.
• Use analytics and customer insights to guide product improvements.

Skills

Digital product management

Agile methodologies

Customer journey design

User story writing

Stakeholder management

Analytical skills

Education

Bachelor’s degree in Business, Information Systems, Computer Science, or related field

Job description

CIG COMPANIES SERVICES in Orlando, Florida, is seeking a Digital Channel Product Owner responsible for defining, prioritizing, and delivering features for direct digital channels, including websites and mobile applications. This role requires 5+ years in digital product management, strong Agile experience, and expertise in customer journey design. The ideal candidate will collaborate with cross-functional teams to enhance digital capabilities and ensure exceptional customer experiences. A bachelor’s degree is required, along with excellent communication and analytical skills.