Digital Product Owner

The Carrera Agency, Inc.; Anaheim (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

The Carrera Agency, Inc. is seeking an execution-oriented Digital Product Owner to manage and optimize our digital ecosystem, including mobile apps, loyalty portals, interactive maps, and AI concierge tools.

You will translate business requirements into guest-facing digital experiences. Working with the Senior Product Manager, you will lead roadmap execution, coordinate across vendors and partners, and ensure deployments meet timelines, quality, and accessibility standards for a seamless guest

Qualifications

• 7+ years in Digital Product Ownership or related fields.
• Strong technical aptitude across APIs, SaaS, CMS, identity integrations.
• Experience translating requirements into backlog items and user stories.
• Experience coordinating implementation partners, tech vendors, and SaaS providers.
• Knowledge of UX/UI and accessibility (ADA/WCAG).
• Data-driven mindset with analytics to monitor performance.

Responsibilities

• Manage digital platforms and guest journeys across multiple systems.
• Execute the digital product roadmap from requirements through deployment.
• Coordinate integration across partners to ensure successful deployments.
• Manage vendor relationships and ensure timelines and issues are resolved.
• Collaborate with Marketing/Comms on go-to-market planning.
• Translate business requirements into user stories, workflows, and acceptance criteria.
• Monitor product performance metrics and drive improvements.
• Ensure accessibility, privacy, and security compliance.

Skills

Digital Product Ownership

SaaS Platform Implementation

Stakeholder coordination

Backlog management

UX/UI principles

ADA/WCAG accessibility

Data-driven analytics

Tools

APIs

CMS

Identity providers

SaaS platforms

Job description

Reference #

Job-11910

Job Description

We’re seeking an execution-oriented Digital Product Owner to manage and optimize our digital ecosystem—including mobile apps, loyalty portals, interactive maps, and AI concierge tools. Working closely with the Senior Product Manager, you will translate business requirements into seamless, guest-facing digital experiences.

Key Details

• Start Date: August 2026
• Duration: 6-12 month Contract, potential to hire
• Location: Onsite in Anaheim, CA – 5 days per week
• Compensation: Starting at $75/hr (W2) + benefits

Responsibilities

• Configure and optimize our digital platforms — including identity, loyalty, concierge, CMS, and interactive maps — maintaining business rules, customer journeys, content, and platform settings across integrated systems
• Execute the digital product roadmap, coordinating features from requirements through deployment and ongoing support
• Coordinate implementation and integration across technology partners, ensuring configurations, testing, and deployments succeed
• Manage cross-platform configuration changes and integration dependencies, coordinating integration testing, UAT, and release readiness to validate end-to-end guest journeys spanning multiple platforms and vendors
• Partner with stakeholders to ensure new capabilities are operationally ready (documentation, training, support, monitoring)
• Translate business requirements into user stories, workflows, acceptance criteria, and implementation plans
• Monitor product performance metrics and recommend improvements based on analytics and feedback
• Collaborate cross-functionally (Marketing, Operations, Technology, Data) and with external partners to prioritize features and drive execution
• Manage day-to-day vendor and implementation partner relationships, ensuring deliverables, timelines, and issue resolution stay on track
• Partner with Marketing/Comms on go-to-market planning, feature launches, and user education
• Identify risks and blockers proactively and implement mitigation strategies
• Ensure compliance with accessibility, privacy, and security standards

Qualifications

• 7+ years in Digital Product Ownership, SaaS Platform Implementation, Business Analysis, or Digital Delivery
• Strong technical aptitude across APIs, SaaS platforms, CMS, identity, integrations, and enterprise digital ecosystems
• Strong organizational/project coordination skills across multiple vendors, workstreams, and stakeholders
• Experience translating business requirements into backlog items, workflows, and user stories
• Working knowledge of UX/UI principles, web design, and accessibility (ADA/WCAG)
• Experience coordinating implementation partners, tech vendors, and SaaS providers
• Data-driven mindset, comfortable using analytics to monitor performance and recommend improvements
• Experience supporting go-to-market activities with Marketing/Comms
• Customer-obsessed attitude with a passion for seamless digital experiences
• Bonus: experience with enterprise SaaS platforms like Salesforce, CMS, identity providers, or loyalty solutions #LI-DNI