Lead Digital Product Owner - Guest & Team Experience

Universal Orlando Resort; Orlando (FL); On-site; USD 120,000 - 170,000; Full time

Job summary

Universal Orlando Resort is seeking a Manager, Digital Product Owner to lead the onsite Guest and Team Member experiences across Mobile, Web and Enterprise Applications. You will drive strategy from planning through delivery, working with UXUI and cross-functional teams.

You will define features, manage backlogs, write user stories, participate in agile ceremonies, and ensure product success with ongoing measurement and collaboration with Business Transformation and operations teams.

Qualifications

• 7+ years in Product Management or related fields.
• Experience as SME or product owner of enterprise apps.
• Leadership in digital experience for web/mobile/enterprise apps.

Responsibilities

• Define product strategy, roadmap and requirements.
• Groom backlog with delivery teams and stakeholders.
• Document user stories for design, dev and testing.
• Lead agile ceremonies and ensure alignment with goals.
• Measure success of new experiences and report findings.
• Coordinate release planning and dependencies.

Skills

Product management

Agile

Stakeholder engagement

User story definition

Scrum ceremonies

Education

Bachelor’s degree

Master’s degree preferred

Tools

Maximo

Invotech

Intelex

Job description

Universal Orlando Resort is seeking a Manager, Digital Product Owner to lead the onsite Guest and Team Member experiences across Mobile, Web and Enterprise Applications. You will drive strategy from planning through delivery, working with UXUI and cross-functional teams.

You will define features, manage backlogs, write user stories, participate in agile ceremonies, and ensure product success with ongoing measurement and collaboration with Business Transformation and operations teams.