Luxury CX Specialist (Weekend Availability) Temp-to-Hire

Murray Resources - Best Staffing Agency; Houston (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Murray Resources - Best Staffing Agency is hiring a Customer Experience Representative in Houston, TX. In this role, you will support customers with inquiries and orders while enhancing customer satisfaction through effective communication and problem-solving.

Candidates should have at least 2 years of luxury retail experience and be comfortable working weekends. Strong relationship-building and critical thinking skills are essential for success in this fast-paced environment.

Qualifications

• 2+ years of experience in a client-facing role in luxury retail or related industry.
• Must be comfortable working weekends; schedule requires 4 weekdays and 1 weekend day.
• Experience responding to customer inquiries through multiple communication channels.

Responsibilities

• Receive and respond to customer queries promptly.
• Document customer concerns and resolutions.
• Investigate and resolve customer problems through collaboration.

Skills

Customer-focused communication

Problem-solving skills

Relationship building

Sales-driven mindset

Typing speed 50 WPM

Tools

JD Edwards

Salesforce

Job description

Murray Resources - Best Staffing Agency is hiring a Customer Experience Representative in Houston, TX. In this role, you will support customers with inquiries and orders while enhancing customer satisfaction through effective communication and problem-solving.

Candidates should have at least 2 years of luxury retail experience and be comfortable working weekends. Strong relationship-building and critical thinking skills are essential for success in this fast-paced environment.