Luxury Cruise Architect

Kensington; California; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Uncapped commissions

3 weeks PTO

FAM trips

Industry discounts

Training & onboarding

Career progression

Job summary

Kensington is seeking a Cruise Expert in California to guide high-net-worth travelers through bespoke Land & Sea itineraries, from discovery to post-booking support. You will design journeys, manage availability, quotes, and bookings with our curated cruise partners, aiming to exceed client expectations.

Your background includes 3+ years in consultative luxury travel or cruise sales, experience with luxury itineraries, and outstanding written and verbal communication. Hybrid work options apply.

Qualifications

• 3+ years of consultative cruise or luxury travel sales experience.
• First-hand experience with luxury and/or expedition cruising.
• Demonstrated ability to design and sell complex Land & Sea itineraries for high-net-worth clientele.
• A track record of exceeding sales targets while delivering a high-touch client experience.
• Strong organizational discipline to manage multiple active itineraries.

Responsibilities

• Lead discovery conversations that reveal client desires and design journeys that exceed expectations.
• Craft seamless Land & Sea itineraries with bespoke options and multi-country extensions.
• Manage availability, quotes, and bookings with our cruise partners.
• Build and deepen a portfolio of loyal, high-net-worth clients through proactive communication.
• Bring destinations to life through vivid storytelling and passion.
• Consistently meet and exceed monthly revenue targets while elevating the client experience.

Skills

Consultative sales

Luxury travel

CRM systems

Multi-client management

Communication skills

Tools

CRM platforms

Booking systems

Job description

Kensington is seeking a Cruise Expert in California to guide high-net-worth travelers through bespoke Land & Sea itineraries, from discovery to post-booking support. You will design journeys, manage availability, quotes, and bookings with our curated cruise partners, aiming to exceed client expectations.

Your background includes 3+ years in consultative luxury travel or cruise sales, experience with luxury itineraries, and outstanding written and verbal communication. Hybrid work options apply.