Remote Luxury Cruise Expert: Alaska & Atlantic Canada

Kensington; Oregon; Hybrid; USD 65,000 - 110,000; Full time

Benefits offered by this job

Three weeks paid time off

Comprehensive benefits package

Performance-based FAM trips

Industry discounts

Extensive training and onboarding

Growth opportunities

Job summary

Kensington delivers the world's most personal travel experiences. Kensington is seeking a Cruise Expert to guide high-end clients through bespoke Land & Sea itineraries and luxury cruise options, from discovery to booking.

You will design journeys, coordinate with a curated network of partners, and elevate the client experience with storytelling and tailored experiences. The role emphasizes premium service, complex itinerary design for discerning travelers, and a track record of surpassing sales

Qualifications

• 3+ years of consultative cruise or luxury travel sales experience.
• First-hand experience with luxury travel and cruises in Alaska, Atlantic Canada and the Eastern Seaboard.
• Design and sell complex Land & Sea itineraries, and FIT travel for high-net-worth clientele.
• Track record of exceeding sales targets while delivering a high-touch client experience.
• Strong organizational discipline to manage multiple active itineraries simultaneously.
• Calm and creative problem-solving instincts to preempt issues.
• Fluency with systems and technology, from CRMs to booking platforms and supplier systems.
• Strong written and verbal communication - polished, warm, and precise in all client interactions.

Responsibilities

• Lead high-touch discovery conversations that reveal client motivations and design journeys.
• Craft seamless Land & Sea itineraries to Alaska, Atlantic Canada & the Eastern Seaboard.
• Manage availability, quotes, and bookings with precision across cruise partners.
• Build and deepen a portfolio of high-net-worth clients through exceptional service.
• Bring destinations to life through vivid storytelling and passion.
• Consistently meet and exceed monthly revenue targets while elevating the client experience.

Skills

Cruise sales

Luxury travel

Itinerary design

CRM systems

Sales targets

Client communication

Organization

Problem solving

Tools

Booking platforms

Supplier systems

CRM platforms

Job description

Kensington delivers the world's most personal travel experiences. Kensington is seeking a Cruise Expert to guide high-end clients through bespoke Land & Sea itineraries and luxury cruise options, from discovery to booking.

You will design journeys, coordinate with a curated network of partners, and elevate the client experience with storytelling and tailored experiences. The role emphasizes premium service, complex itinerary design for discerning travelers, and a track record of surpassing sales