Luxury Concierge — Elite Guest Experience Specialist

Four Seasons; Beverly Hills (CA); On-site; USD 41,000 - 55,000; Full time

Job summary

Four Seasons Beverly Wilshire in Beverly Hills seeks a Concierge who shares a passion for excellence and can deliver exceptional knowledge and service to our guests. The role shapes guest experiences by anticipating needs, offering local recommendations, and coordinating with hotel services.

Strong English communication and a flexible schedule are essential. Join a team committed to luxury and guest satisfaction, with opportunities for career growth within a globally recognized hotel brand.

Qualifications

• Minimum two years of related work.
• Applicants must have high analytical and organizational skills.
• Speaking, reading and writing English is required.
• Flexibility with schedule including holidays and weekends.

Responsibilities

• Respond to a wide variety of guest requests with accuracy and personalized touches.
• Handle packages, faxes, messages, and mail in a timely manner.
• Follow Four Seasons work rules and standards of conduct.
• Collaborate harmoniously with coworkers and supervisors.
• Keep desk collateral updated with current local attractions and vendor contacts.
• Store and retrieve guest luggage and assist with arrangements for billing and reservations.

Skills

Two years experience

Analytical skills

Organizational skills

English communication

Job description

Four Seasons Beverly Wilshire in Beverly Hills seeks a Concierge who shares a passion for excellence and can deliver exceptional knowledge and service to our guests. The role shapes guest experiences by anticipating needs, offering local recommendations, and coordinating with hotel services.

Strong English communication and a flexible schedule are essential. Join a team committed to luxury and guest satisfaction, with opportunities for career growth within a globally recognized hotel brand.