Luxury Concierge: Elevate Guest Experiences

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Omni Hotels & Resorts in Hot Springs, Virginia is seeking a dedicated hotel concierge to provide exceptional service to our guests. The ideal candidate will have previous luxury hotel experience and be committed to enhancing guests' experiences through impeccable service.

Your responsibilities will include arranging bookings, assisting with reservations, and ensuring that the lobby and public areas are maintained. A flexible schedule is required, as well as the ability to stand for extended periods.

Join our team and contribute to creating unforgettable experiences for our guests.

Qualifications

• Previous luxury hotel experience is required.
• Must be able to work a flexible schedule including nights, weekends, and holidays.
• Ability to stand for the entire scheduled shift.

Responsibilities

• Arrange bookings, confirm airline tickets, etc.
• Assist with restaurant reservations and transportation.
• Maintain clean and tidy public areas.
• Deliver parcels and mail to guest rooms.
• Handle special guest requests (flowers, rentals, etc.).

Skills

Customer service orientation

Multi-tasking

Detail orientation

Excellent organizational skills

Knowledge of the surrounding area

Knowledge of Property Management Systems

Strong knowledge of Microsoft Office Software

Job description

Omni Hotels & Resorts in Hot Springs, Virginia is seeking a dedicated hotel concierge to provide exceptional service to our guests. The ideal candidate will have previous luxury hotel experience and be committed to enhancing guests' experiences through impeccable service.

Your responsibilities will include arranging bookings, assisting with reservations, and ensuring that the lobby and public areas are maintained. A flexible schedule is required, as well as the ability to stand for extended periods.

Join our team and contribute to creating unforgettable experiences for our guests.