Luxury Concierge: Create World-Class Guest Moments

Pier House; Chicago, Northern (IL, KY); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

Paid time off

Discounted room rates

Wellness benefits

Career development

Job summary

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with personalized service in our luxury downtown hotel. Bring exceptional communication, city knowledge, and a polished presence to create memorable moments.

Les Clefs d'Or membership is desirable and we can assist with membership if interested. We offer comprehensive benefits including Medical, Dental and Vision, 401(k) with employer matching, paid time off, exclusive room rate discounts, wellness programs and

Qualifications

• Service-driven personality with exceptional communication skills.
• Polished, professional presentation and strong interpersonal abilities.
• Knowledge of local events and venues to enhance guest experiences.

Responsibilities

• Provide personalized concierge services to guests to create memorable experiences.
• Maintain up-to-date knowledge of local venues and events to advise guests.

Skills

Customer service

Communication

Hospitality mindset

City knowledge

Tools

CRM systems

Guest management

Job description

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with personalized service in our luxury downtown hotel. Bring exceptional communication, city knowledge, and a polished presence to create memorable moments.

Les Clefs d'Or membership is desirable and we can assist with membership if interested. We offer comprehensive benefits including Medical, Dental and Vision, 401(k) with employer matching, paid time off, exclusive room rate discounts, wellness programs and