Lux Concierge: Elevate Guest Experiences

Hotel Yountville; Chicago, Northern (IL, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Life Insurance

Disability Insurance

Short & Long Term Disability

401(k) with match

Wellness benefits

Paid Time Off

Room rate discounts

Job summary

Sofitel Chicago Magnificent Mile seeks a dedicated Concierge to elevate every guest experience with French luxury service. You will showcase knowledge of local venues, create memorable moments, and anticipate guest needs with poise and discretion.

As part of a renowned five-continent brand, you will work with a polished team, leveraging strong communication and problem-solving skills to provide seamless assistance, from dining to event recommendations, while upholding brand standards.

Qualifications

• Service-focused personality and exceptional communication skills.
• Polished professional presentation essential for delivering unparalleled guest experiences.
• Strong interpersonal abilities and creative problem-solving skills to lead by example.

Responsibilities

• Be the face of luxury service, elevating guest experiences.
• Anticipate guest needs and create memorable moments.
• Maintain up-to-date knowledge of local events and venues to make recommendations.

Skills

Service mindset

Communication

Professional presentation

Interpersonal skills

Creative problem solving

Local venues knowledge

Les Clefs d'Or desirable

Job description

Sofitel Chicago Magnificent Mile seeks a dedicated Concierge to elevate every guest experience with French luxury service. You will showcase knowledge of local venues, create memorable moments, and anticipate guest needs with poise and discretion.

As part of a renowned five-continent brand, you will work with a polished team, leveraging strong communication and problem-solving skills to provide seamless assistance, from dining to event recommendations, while upholding brand standards.