Luxury Concierge: Create Moments of Distinction

Bardessono; Chicago, Northern (IL, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

401(k) retirement plan

Employee perks and room-rate discounts

Meals provided at Heartist Café

Wellbeing benefits

Job summary

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with a commitment to luxury, service, and discretion. You will master the craft of hospitality, delivering moments of distinction that linger with guests long after checkout.

Ideal candidates bring outstanding communication and interpersonal skills, a polished presentation, and a passion for city knowledge. Les Clefs d'Or membership is desirable and support is offered.

Qualifications

• You bring a service-focused personality and exceptional communication skills.
• You will use interpersonal abilities and creative problem solving to create memorable guest moments.
• Les Clefs d'Or membership is desirable and support for obtaining it is available.

Responsibilities

• Deliver unparalleled guest experiences with personalized care and discretion.
• Lead by example to foster collaboration and memorable moments for guests.
• Stay current with city events and local venues to enhance guest recommendations.

Skills

Service orientation

Communication skills

Interpersonal abilities

Problem solving

Job description

Sofitel Chicago Magnificent Mile is seeking a Concierge to elevate guest experiences with a commitment to luxury, service, and discretion. You will master the craft of hospitality, delivering moments of distinction that linger with guests long after checkout.

Ideal candidates bring outstanding communication and interpersonal skills, a polished presentation, and a passion for city knowledge. Les Clefs d'Or membership is desirable and support is offered.